Frequently Asked Questions

Q. Why does my computer room need to be cleaned?

A. ISO standard 14644 establishes the benchmark for optimum and safe data center operation at 3,520,000 particles of size 0.5 microns per cubic foot of air space. It is crucial that dust levels are carefully managed since dust can be corrosive, abrasive and/or can carry moisture.

An insulating film of imbedded soil on the raised or vinyl computer room floor can compromise the efficiency of the floor's grounding capabilities. Protect your equipment against electro-static discharge (ESD) by keeping the floor clean and properly maintained.

Click here to read more on the importance of cleaning maintenance for the critical environment

Q. How often should my room be cleaned?

A. The frequency depends on many factors such as room function, sensitivities of equipment, soil conditions, cleanliness standards, in-house cleaning activities (if any) and, of course, budget.

Generally subfloors are cleaned annually, with room contents and floors cleaned more frequently.

Q. How much would it cost to get my room cleaned by the professionals?

A. Each room we clean is very unique with regards to size, equipment density, cleanliness conditions, level of detail, client expectations, and accessibility to name a few.

Since we take a comprehensive approach to cleaning, a price per square foot figure is usually not appropriate, nor is it expected to be accurate.

A visit to the facility enables us to accurately and meaningfully submit pricing.

Q. Should I clean my room just to make it look good?

A. Generally not - computer and telecom facilities need to be cleaned for operational purposes (to decrease exposure to the risks that dust and static electricity bring to these facilities).

However, many of our clients have expressed that once thoroughly cleaned, operators and occupants tend to raise their cleanliness standards and take greater pride in their workplace.

Q. My subfloor has plenty of air movement – doesn’t that ensure adequate cooling for my servers?

A. Not necessarily. According to The Uptime Institute statistics, the average data center has nearly 3 times more cooling than necessary to dissipate heat loads. The challenge lies in delivering appropriate cooling matched to heat loads within the data center.

Q. Some areas in the data center are hotter than others. Should I add cooling to balance the room’s temperature?

A. Maybe not; of greatest concern is the temperature (and humidity) of air provided to the intakes of computer equipment.